MIS40670 – Enquiry methods

Allen gave the class choice of different enquiry methods for a small research exercise. Elena & myself picked up Extreme User Interviews as our enquiry method for this exercise.

Extreme User Interview is a very useful technique to highlight key issues of design problem. In this individuals are identified who are either extremely familiar or unfamiliar with the product and then asked to evaluate their experience using it.

Elena & myself decided to pick Smart Phone as a the product to research on using this technique. We decided to interview two people each who either are using smartphones as of now or who have never used it before. We decided to conduct two interviews with each person, one preliminary and other one where we dig deeper into the product features.

The results are summarized below, we found the technique very useful for firming up the product design issues.

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